The second-hand marketplace Members Voice Frustration Over Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has altered its size classifications for women's and children's clothes without notifying every member regarding the update.
Social Media Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.